Contact Support
7-29-2025 Tuesday 2:30pm PST
HawkSoft is aware of an issue with the Windows Insider Preview Build (Cumulative Update for Windows 11 Insider Preview (KB5062669) (26120.5722)) that is causing HawkSoft to crash. We are working on resolving this issue. If you are experiencing this issue, please roll back the preview version. HawkSoft does NOT recommend customers use Insider Preview Builds, which are meant for developers to test new features before release to the general public.
Monday – Friday
5:30 AM – 5:00 PM (Pacific Time)
- Click here to install HawkSoft 6 on the desktop
- Call: (866) 884-4680, Option 3
- Chat:
Click on the Live Chat icon in the bottom right to start chatting with one of our product support representatives. - Submit Online Ticket: Click here
- Join Online Support Session: Click here
- After Hours Support (inaccessibility issues only): Click here (select Inaccessible Network)
- HawkSoft Community: Learn how to access our online community here.
- Meet the Team: Click here
See why agents love HawkSoft Product Support
"Someone really does answer the phone and is able to help if you call product support!"
"HawkSoft employees understand things from an agency viewpoint. They have all been so helpful, personable, and efficient."
"Tech Support at HawkSoft explains the system to our staff in terms we can all understand."