Agency Insights
Real Agents
Real Questions and Answers
The most insightful information when researching a change in management systems is getting candid feedback from an agency that uses the system you are evaluating. What follows below are real exchanges between agencies interested in signing up with HawkSoft and an agency that currently uses HawkSoft. Real questions and answers, from one agency to another.
Agency Exchanges
Applied Epic
Justin Buren of InSocial Risk Advisors talks about how HawkSoft’s ease of use creates an overall intuitive agency management system.
Applied TAM
Sig Schatz of Schatz Insurance talks about Applied’s hindering costs of system upgrades. Hear his thoughts on his conversion to HawkSoft and the value of reporting, customer service, and training.
Better Agency
Wade Whiteside left HawkSoft thinking he needed an all-in-one system. He returned to HawkSoft after realizing HawkSoft’s partner integration program offers a more complete solution that can be customized to his agency's needs. Customer service also played a key role.
Eclipse
Lisa Hengel of Willow Wood Insurance Agency says switching to HawkSoft was one of the best things her agency has ever done. She loves HawkSoft’s product support department and how she can talk to a real person whenever she calls.
EZLynx
Emmanuel Osuyah, a HawkSoft user since 2016, provides answers to an inquiring agency that was evaluating HawkSoft and EZLynx.
Read Agency ExchangeJenesis
Kyle Bartlett, a HawkSoft user since 2020, shares her thoughts on converting and going live with HawkSoft, the quality of training received, and how texting helps make her agency more efficient.
NowCerts
Heidi Duncan, a long-time HawkSoft user since 2008 talks about her frustrating journey of leaving HawkSoft for what she thought would be a better solution, and her quick decision to return to HawkSoft.
QQ Catalyst
Andie Strafford of First Insured Agency was looking to right-size from AMS360 to either HawkSoft or QQ Catalyst. Hear his exchange with Alicea Garcia, HawkSoft user since 2018, who used QQ Catalyst in the past.
Read Agency ExchangeQQ Catalyst
Marc Musso, a HawkSoft user since 2018, answers questions from a current QQ Catalyst who was inquiring about HawkSoft.
- Why did you switch?
- What can you share about the system?
QQ Catalyst
Joel Dunham of Ovation Insurance talks about the value of HawkSoft's help resources, the accessibility of product support, and what to consider if looking to switch systems.