This Privacy Policy Disclosure (“Disclosure”) applies to information collected by this Website. It covers the following important sections.

• Information collection and use
• Information sharing and disclosure
• Your right to Opt-out
• Changes to Privacy Policy Disclosure
• Contact us

Registration
To request a demonstration of our product, you must first complete the Demo Request form. The form collects contact information such as name, mailing address, phone number and email address. We use this information to contact you about services on our site in which you have expressed interest.

Communications
HawkSoft, Inc. may send communications about products and services that you have a license for or have expressed interest in. These communications may include important updates, security bulletins, and information about new services.

HawkSoft, Inc. may offer you the opportunity to participate in surveys. Survey data is used to learn how current and potential customers use our products, services, and/or website. Your participation may require collection of personally identifiable information. Participation is voluntary. Collected data typically includes contact and/or demographic information.

Log Files
As is true of most websites, our servers gather data automatically and store it in log files. This data includes internet protocol (IP) addresses, date/time stamp, and visited pages.

This data DOES NOT identify individual users. We use this data to analyze trends, administer the website, and learn about user navigation on the Website. We DO NOT link this data to personally identifiable information.

Cookies
This Website uses cookies. A cookie is a small text file that is stored on a visitor’s computer for record-keeping purposes. We do not link the information we store in cookies to any personally identifiable information you submit while on our website.

We use session ID cookies to make it easier for you to navigate our website. A session ID cookie expires when you close your internet browser window.

If you reject cookies, you may still use our site, but your experience will be limited or affected.

This Disclosure covers the use of cookies on this Website. It does not cover the use of cookies by any third-party companies we are affiliated with.

Bulletin Boards/Chat Rooms
If you use a bulletin board or chat room on this site, you should be aware that any personally identifiable information that you submit can be read, collected, or used by other visitors of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. For additional terms and rules regarding the use of our message boards, please see our message boards Terms of Use.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer wish to use our service, you may correct, update, delete, or deactivate it by emailing our Customer Support at webmaster@hawksoft.com or by contacting us by telephone or postal mail at the contact information listed in the Contact Us section of these Disclosures.

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Website, please email us at webmaster@hawksoft.com.

Aggregate Information (non-personally identifiable)
We DO NOT share aggregated demographic information about our user base with any third party. We DO NOT link aggregate user data with personally identifiable information.

Personally Identifiable Information:
We DO NOT share Personally Identifiable Information with third-parties.

Agents
We use a third-party credit card processing company to bill for goods and services that you purchase.

Service Providers
We use third-party companies to provide remote desktop sharing (WebEx), online product support (Kayako), and access to customer billing information (SimplePay). When you sign up for these services, we will share only the information necessary for the third-party company to provide their service.

Links to Other Sites
This Website may link to other websites that are not owned or controlled by HawkSoft, Inc. Privacy practices on other websites are not the responsibility of HawkSoft, Inc.

We encourage you to be aware when you leave our Website and to become familiar with privacy disclosures of other websites that collect personally identifiable information.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.

Mobile Information
No mobile information will be shared with third-parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third-parties."

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes. If you no longer wish to receive communications from us, you may opt-out by following the instructions included with each communication or by emailing us at webmaster@hawksoft.com or by contacting us by telephone or postal mail at the contact information listed in the Contact Us section of these Disclosures.

If we decide to change our Disclosure, we will post those changes here.

We reserve the right to modify these Disclosures at any time. If we make material changes to this policy, we will notify of those changes here.

Business Transitions
In the event HawkSoft, Inc. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information may be among the assets that are transferred. You will be notified via prominent notice on our Website for 30 days of any such change in ownership or control of your personal information.

If you have any questions, suggestions, or concerns regarding our Disclosures or any published content, please contact us at:

HawkSoft, Inc.
1230 SE 3rd St
Canby, OR 97013
Phone: 866-884-4680
webmaster@hawksoft.com

Last edited: August 7, 2024