Your agency deserves a
partner who can withstand
competitive forces
Acquisitions often lead to disruption.
Most are not in your favor.
Summer Special! No Cost Conversion
Save up to $3,000 if you join HawkSoft by August 31, 2022
Is your agency management system no longer controlled by the company you signed the dotted line with? The recent change in ownership of your system can have a huge impact on your agency, its productivity, and potentially your bottom line. Despite the promise of greater technological benefits, mergers and acquisitions often create more disruption than benefits for an independent agency that relies on their platform to run and grow your business. Irrespective of promises made, changes to the product tiers, pricing, and quality of support may be unwelcome realities as the new owner of the platform makes strategic changes.
HawkSoft has made an open promise to remain independent. Independent agents deserve an independent management system that has your best interests at heart.
Agency Toolbox
What to Look for in a Management System
Agency Stories: HawkSoft vs. Other Systems
What Makes HawkSoft Different
Switching to HawkSoft
Video Tour of HawkSoft
Agent Testimonials
API Partner Integrations
Having been an independent agent in the past, I know how much the freedom of choice matters to agents who have made the commitment to offering their policyholders multiple options. While the rest of the agency management system industry is disrupted by consolidations and acquisitions, HawkSoft is choosing the opposite path of sticking to our commitments to customers and remaining privately owned. We continue our product-driven focus towards delivering the best insurance technology platform for independent agents to run their businesses.
Ready to see HawkSoft in action?
Schedule a one-on-one demo to see why so many agencies love HawkSoft.
Schedule a HawkSoft DemoQuestions?
sales@hawksoft.com | 1-866-884-4680 Option 4Conversion Process Testimonials
The HawkSoft Platform
Unique features. Transparent pricing. No contracts. Seamless data conversion.
HawkSoft offers more for the price than anyone else.
All the core features you need to be successful, bundled at one price.
Add-ons that grow with your agency.
"Everyone at HawkSoft is committed to delivering outstanding product support—most have worked in agencies so they really know what is important to us as business owners, employers and agents"
"The thought of changing systems was overwhelming. We braced ourselves for days, if not weeks, of down time. I couldn't have imagined a better transition! The system works - no errors, no glitches, no excuses!"
Powerful Workflows
Intuitive personal and commercial policy management
Unmatched Customer Service
Get instant answers with live support, chat, and comprehensive help guides and videos
API Partner Integration
Expand your insurance technology stack the way that’s best for your agency
No Pricing Games
No minimum-length contracts, early termination fees, or exponential rate increases
Painless Data Conversion
Our dedicated conversion and implementation teams get you started fast
Data Ownership
Your data belongs to you—we’ll never share or sell it for profit, or charge exit fees
Let’s face it: 80% of the capabilities across agency management systems are the same. So how do you cut through the sales pitch and differentiate between vendors?
Experience the Difference in our:
Our People
HawkSoft is privately-owned by the same family that founded it in 1995. Unlike companies run by investment groups or large parent organizations, our agenda is driven by our customers.
HawkSoft is accountable to two types of stakeholders – employees and customers.
You're not a number. You're family.
97%
Recommendation
rate
18 years
Average agency
retention rate
98%
Satisfaction rate
with call support
Passionate and Approachable
We care
HawkSoft has a unique story and a unique product. Our purpose is to give independent agencies the knowledge and tools to build their businesses around memorable service and meaningful relationships.
"We are proud to be a family-owned business in a family-centric industry that protects American families and businesses."
HawkSoft's first agency, from 1995, with a handmade plaque from Paul Hawkins
A community you can count on
Our agencies—and employees—belong to a community of ongoing education & support.
We're here for you
When you call in, you’ll get a real person every time—not a robot or an hour of hold music.
HUGs are on us (rain checks offered during COVID-19)
HawkSoft User Group (HUG) hosts regional and national meetings, and an exclusive Facebook group where agents can share their experiences and best practices with other agents, as well as provide feedback to HawkSoft.
Pushing the independent agent channel forward
We're passionate about participating in industry events and creating educational content to help independent agents evolve to meet the needs of modern clients.
Company culture matters
Our high Glassdoor rating and consecutive ranking as a Top Oregon Workplace since 2015 speak to the fact that happy employees make for happy customers.
We respect greatness
We started the Dick Fanazick award to recognize those who make a difference in the lives of others and their community.
Our Service
Beyond software and features, product support is our hidden competitive advantage. It’s what drives our high retention numbers and what we hear most when people talk about HawkSoft. Trained representatives truly understand the insurance business and HawkSoft’s system.
"In my 41 years of business, I have never worked with a company with better customer service than HawkSoft!"
Don’t take our word for it, listen to our customers.
Agencies that use HawkSoft say our commitment to Service That Delights really shines in every interaction.
Put our customer support to the test by calling 1-866-884-4680, Option 3.
We're confident you'll get a feel for our commitment to service.
"Someone really does answer the phone and is able to help if you call product support!"
"HawkSoft employees understand things from an agency viewpoint. They have all been so helpful, personable, and efficient."
"Tech Support at HawkSoft explains the system to our staff in terms we can all understand."
Sense of Community
For the Good of All
Work to Live, Don't Live to Work
Pursue Growth and Learning
Deliver an Exceptional Experience
Do the Right Thing
Continuous Innovation
Attitude of Gratitude
Our Culture
HawkSoft’s unique company culture is a key driver of our success. We have learned through our experiments that a strong company culture affects the success of the business. It often begins with employees’ happiness, which in turn influences customer satisfaction. And customer satisfaction is our number one priority.
HawkSoft lives its core values. Everything we do for our employees and customers is driven from one of our core values.
Our core values are not just flowery words to us, they're important beliefs woven into the fabric of our company and every employee.
We believe in hiring genuine people.
"Some of the best advice I ever received when I first started HawkSoft was, ‘Paul, one of the most important things you’ll ever do is surround yourself with good people.’ This is one thing I will not veer from—we hire good people that fit our culture."
Our culture has landed us the following ratings and awards. We are humbled by this and make it our mission to exemplify our core values and culture by delivering an exceptional experience to our customers.
Learn More
Our Product
The #1 investment to manage and grow your personal and commercial lines business. HawkSoft is built around the agent’s workflows, not the other way around.
- 97% of our customers say they would recommend HawkSoft to their peers
- The only system designed to optimize an agency’s daily workflows
- One system to manage Personal and Commercial lines, and automate policy updates across multiple carriers
- A system that your staff will love spending 95% of their workday using
Core Features
All the core features to manage, grow, and measure your agency in 4 clicks or less.
We listen and implement
Many of our product enhancements come from ideas that our agents submit through our HawkSoft Community, and are voted on by other agents.
"Annotating, log entries, and documentation in HawkSoft is way ahead of the competition."
"HawkSoft has positioned our agency to be more efficient and organized. Re-quoting business and documenting files has never been so easy. Every independent agency should consider HawkSoft."
"Our investment in HawkSoft is some of the best money
we have spent with our agency."
Our Price
Honest and transparent pricing
HawkSoft provides the #1 value in management systems. Agencies looking for the highest return from their management system investment have come to the right place.
No pricing games, gimmicks, or nickle-and-diming
There's a time and place for games. Pricing isn't one of them. With us you won't find term-based contracts or rates that skyrocket a year after you get in the door. We aim to deliver the best value at a transparent price—it's as simple as that.
- NO minimum length contracts or early termination fees
- NO data extraction fees if you decide to leave—your data belongs to you
- NO artificially low "introductory rate" followed by exponential increases
- NO nickel-and-diming for every feature—all core features are included
HawkSoft pays for itself
With features and workflows designed to save time and help you keep and attract more business, we promise you that HawkSoft will pay for itself within the first year.
- Improve policy retention with uprate alerts and renewal reports
- Write more business with actionable Sales Pipeline and account rounding reports
- Save time and money with automation features like carrier downloads, automatic documentation, integrated rating, batch email, and teting.
"We were able to cut our management system costs in half, and increase the speed at which we operate. Our agency made the right decision investing in HawkSoft."
Why I Chose HawkSoft
Get started with HawkSoft
HawkSoft moves more of your data than anyone else with our painless conversion process. With dedicated specialists for conversion and training and a system that’s incredibly intuitive to use, your agency will be up and running on HawkSoft within 4 to 6 weeks.
"HawkSoft made the transition from our old system (which we had for 15 years) extremely easy! Data conversion and training went very smooth."