Partners Lightspeed Voice

API Partner
VoIP Automation Screenpop Call Recording Texting

Contact info

To learn more, contact:

More Than Just Talk.

What makes us unique?

Lightspeed Voice syncs your call data to HawkSoft, which includes call time/date, and call recording. With this setup, you'll also have screenpops, which help make finding your caller's information instant!

Features and Workflow

Our integrations make it easy to interact with employees and customers, creating a seamless experience. With flexible packages and great customer service, we make staying connected with your team and customers simple.

  • Capture crystal clear call recordings. Listen back to conversations and analyze to gain deeper insights.
  • Gather caller information as soon as they answer so you can quickly identify them and their needs.
  • Accumulate powerful data to gain insight into customer trends and maximize strategies.

Resources

Guest Blogs

Webinar Recordings

News

Data Ownership Policy

HawkSoft was provided the following statement by Lightspeed Voice:

Please see our Data Processing Addendum at https://www.lightspeedvoice.com/data-processing-addendum.

HawkSoft has reviewed the resource(s) provided above by Lightspeed Voice, including their Terms of Service and Privacy Policy. HawkSoft finds that Lightspeed Voice supports our general position that an independent insurance agency owns the data they produce. Specifically, this component of Data Processing Addendum states:

Upon Customer's request, or upon termination or expiration of this Addendum or the Agreement, regardless of reason, Lightspeed shall promptly destroy or return to Customer all Customer Personal Data provided to Lightspeed, in its possession or control, including any Customer Personal Data processed by its Subprocessors.

This should not be interpreted as legal advice provided by HawkSoft. HawkSoft recommends that you carefully review the provided resource(s) from Lightspeed Voice to make your own informed decisions for your business.