Data analytics & AI Customer Behavior Predictions

Contact info

To learn more, contact:

Data Analytics Platform for Independent Agencies.

What makes us unique?

DONNA is the only platform that allows agents to convert their Data into Dollars in less than 15 minutes each day!

  • ZERO Data Entry platform
  • HawkSoft users can go live in less than 5 days.
  • Patented SentiMeter® algorithm to measure Customer Sentiment in real time.
  • Processed over $4 billion of premium on the platform.
  • AI developed by processing more than 70 million policies.
  • Features and Workflow

    DONNA helps agency owners and account managers make more money from their existing book of business.

    • SentiMeter® score to measure Customer Sentiment without asking the customer.
    • Realtime Prediction of Risk of Non-Renewal
    • Realtime Prediction of Cross sell propensity
    • Recommendations for Cross Sell & Upsell coverages.
    • External Data Enrichment to know more about your customers.
    • Frictionless integration with your Hawksoft AMS.
    • Benchmarking your agency performance.

    Data Ownership Policy

    HawkSoft was provided the following statement by DONNA:

    Aureus Analytics' position on data ownership is included in our Terms of Services agreement: https://www.aureusanalytics.com/donna/donna-terms-of-service

    HawkSoft has reviewed the resource(s) provided above by DONNA. HawkSoft finds that Aureus Analytics supports our general position that an independent insurance agency owns the data they produce. Specifically, this component of Aureus Analytics' Terms of Services (Section 5) states:

    Customer Data Owner shall retain all rights, title, and interest in and to the Data, including any intellectual property rights embodied therein.

    This should not be interpreted as legal advice provided by HawkSoft. HawkSoft recommends that you carefully review the provided resource(s) from DONNA to make your own informed decisions for your business.