Our Story
A unique story. A unique product.
In 1984, Paul Hawkins and his 9-year-old son, Sean, began programming on a Tandy 1000 they purchased from Radio Shack. Their first programs included a check register, recipe book, and genealogy program. Paul opened his own agency in 1990 where the predecessor of the HawkSoft Client Management System, named PC-Client, was first developed. In 1993, while working for another independent agency in Portland, Oregon, Paul and Sean began development on the HawkSoft Client Management System. Read more about the unique father/son story and how it all began from the influence of a wise elementary grade teacher, who is now honored through the Dick Fanazick Award.
Paul Hawkins recognized the opportunity to apply technology to make insurance workflows more effective. HawkSoft’s roots are in challenging the status quo of insurance agency automation with a surprisingly uncommon belief: insurance agents know how to do their jobs better than software developers.
HawkSoft is built around the agent’s workflows, not the other way around. We come to work to help agents do quality work more efficiently – not by forcing them to adapt to software, but by ensuring HawkSoft automates the actions that agents already know to work best.
"Insurance agents know how to do their jobs better than software developers."
Privately-owned. Accountable to just two stakeholders.
HawkSoft is privately-owned by the same group that founded it in 1995. Unlike companies run by investment groups or large parent organizations, our agenda is driven by our customers. We don’t have the overhead that comes with outside stakeholders who demand a steep and quick ROI on the backs of their customers.
HawkSoft is accountable to two types of stakeholders – employees and customers. Our purpose is to give independent agencies the knowledge and tools to build their businesses around memorable service and meaningful relationships. Building software and delivering Service That Delights are simply the tools we use to achieve this.
HawkSoft started in a rented two-bedroom apartment shared by Paul and Carol Hawkins, their daughter, Heather, and son-in-law, Jason Hansen. Today, HawkSoft employs more than 150 people nationwide who work from home or from our 15,000-square-foot headquarters in Canby, Oregon.
We are honored to have been a part of this industry for the past two and a half decades. As we look forward to the future, we pledge to continue to listen to independent agents and provide innovative solutions that truly make a difference in the lives of our agents.
"I feel very fortunate to be a part of this amazing industry and company. As we celebrate this commemorative year, we extend our deepest gratitude to the incredible employees and customers that we’ve had the privilege of working with, and whose loyalty and support have helped HawkSoft grow to what it is today. It’s been an amazing journey, one that I am forever grateful for. Thank you for being a part of the HawkSoft story."