When you run an insurance agency, you’re used to thinking several moves ahead, like a chess game. You anticipate the future, not just for your customers but for your agency. So when you consider a management system, you look into more than just the software company’s current products and prices. You want to know what this software company is all about.
When you hear “family-owned,” it’s tempting to think that it’s a pejorative term. Is that the case?
Actually, no. One-third of all the companies in the S&P 500 index are family controlled, and they outperform their competitors. In fact, this percentage is only growing. How is this possible?